Vimenture LLC — SMS Privacy Policy

Effective Date: March 27, 2026

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Overview

Vimenture LLC provides managed Telecom and IT solutions for multifamily and senior living property owners and managers. As part of our client support and service delivery, we may communicate with clients and authorized contacts via SMS (text message). This policy describes how we collect, use, and protect information shared through SMS interactions.

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Consent to Receive SMS Messages

By providing your mobile phone number to Vimenture and opting in to SMS communications — whether through a contact form, service agreement, verbal confirmation, or other means — you consent to receive text messages from us related to your account and services.

 

Message types may include:

• Service updates and maintenance notifications

• Support ticket status and technician scheduling

• Billing reminders and account alerts

• Project milestone updates (e.g., cabling, installation, owner conversions)

• Responses to inbound client inquiries

 

Information We Collect via SMS

When you communicate with us via SMS, we may collect:

• Your mobile phone number

• The content of messages sent and received

• Date, time, and frequency of communications

• Information you voluntarily provide in the course of a support interaction

 

How We Use Your Information

Information collected through SMS is used solely for business purposes, including:

• Responding to support requests and service inquiries

• Coordinating field technician dispatch and project scheduling

• Delivering account and service-related notifications

• Maintaining accurate client communication records

 

We do not sell, rent, or share your mobile number or SMS data with third parties for marketing purposes.

 

Message Frequency

Message frequency varies based on your service activity, open support requests, and scheduled projects. You may receive occasional messages outside of active service periods for account-related updates.

 

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Vimenture is not responsible for charges incurred through your carrier.

 

Opting Out

You may opt out of Vimenture SMS communications at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further SMS communications, except as required to complete an active service request or fulfill a contractual obligation.

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To re-enroll, reply START or contact us directly at info@vimenture.com or 303.414.7000.

 

Data Retention & Security

We retain SMS communication records in accordance with our internal data retention policies and applicable law. We implement reasonable administrative and technical safeguards to protect the information collected through SMS interactions from unauthorized access or disclosure.

 

Contact Us

For questions about this SMS Privacy Policy or to update your communication preferences, please contact:

Vimenture LLC 📧 info@vimenture.com 📞 303.414.7000 🌐 www.vimenture.com

 

This policy applies specifically to SMS communications. For Vimenture's full privacy policy, please visit our website or contact us directly.